Terms & Conditions
MADE TO ORDER
Each bag is one of a kind and made by hand. Please, allow up to two weeks for production time.
SHIPPING
Çanta ships world-wide! Allow up to two weeks before item is shipped. Shipping price is not included in the price of the item. Please note that the receiver is responsible for any additional customs fees, import duties or taxes. If you prefer another means of shipping, do not hesitate to place a request for an alternative shipping method/carrier. If you live in Montreal, you have the option to pick up products in person. Please, send an email to have this arranged.
Orders ship from Monday to Friday. Orders that are placed on holidays or weekends will be processed the following business day.
RETURNS
If there are any flaws in your product due to poor workmanship, do not hesitate to send an email. The product can be returned within 45 days and you will receive your money back. To request a return, please email canta.nga.loris@gmail.com or submit a form. You have the option to select a different product for an exchange. Or, if you would like your product returned back to you once the defect has been fixed, it can be shipped back to you.
MATERIALS
Currently, all bags are made using polyester yarn along with a polyester inner lining.
CARE
Gently wash by hand using detergent in cold waterLet Air dry
Do Not Bleach
Do Not Dry Clean
Do Not Iron